Refund and Cancellation Policy

Last Updated: August 2026

1. Booking and Convenience Fee

When you book a ticket with us, we charge a small extra convenience fee on top of the train ticket price. This is our non-refundable charge for processing your booking

2. How Refund is Processed

If your ticket is cancelled, IRCTC will send the refund money back to our account. Once we receive that money from IRCTC, we will transfer 100% of it directly to your bank account or UPI.

3. Cancellation Rules (Based on IRCTC/Railway Rules)

The refund amount depends entirely on how many hours before departure you request the cancellation. As per the latest railway guidelines

72 hours or more before departure: You get the maximum refund after minimum flat deductions.
Between 72 hours and 24 hours: IRCTC deducts 25% of your ticket amount.
Between 24 hours and 8 hours: IRCTC deducts 50% of your ticket amount.
Less than 8 hours or after chart preparation: No refund is given by Indian Railways.

We have no control over these railway rules and will pass on the exact amount that IRCTC sends us

4. Zero Cancellation Charges

We charge zero rupees for processing your cancellation. We will not take any extra service fee or deduction from your refund under any condition.

5. Refund Timeline

IRCTC normally takes 3 to 5 working days to clear the refund into our account. The same day the money reflects in our account, we will instantly send it to you.

6. How to Cancel Your Ticket?

Send your PNR number to our WhatsApp support at +91 9565651161 and state that you want to cancel. We will cancel it for you immediately

7. Failed Bookings

If your money is deducted but the ticket fails to book, you will get a 100% full refund. In this specific case, we will also return our convenience fee.

8. Train Cancelled by Railways

If Indian Railways cancels the train, a full refund is issued by IRCTC. We will track this and send the total amount back to you.For any queries regarding refunds, contact us at bookvandebharat@gmail.com